In This Together

Let's Reimagine Vacation Planning Together.™

Our Commitment to You

Avoya's love of travel and commitment to independent travel professionals has not wavered. Our purpose is to provide you with unmatched resources and services so you can maximize your business potential and find success. Although we can’t predict when this global challenge will end, we know that it will end. The travel industry is resilient, people will never stop traveling - it's in our nature to crave adventure, experiences, and make memories - and when they’re ready to start exploring again, we'll be here to help you plan and book vacations of a lifetime.

Despite the difficulty we as travel professionals are facing together, Avoya is in awe of the incredible positivity and hope that Independent Agencies in the Avoya Network™ are instilling through the exceptional service provided to their clients.


Current Industry Landscape

You may be wondering “Is now the best time to be a travel agent?” As we navigate through these uncharted waters together, let's remember that adversity breeds opportunity and innovation. Here are a few things to consider during this time:

  • Experienced Travel Professionals
    During this time of uncertainty, it's only natural to be thinking about the stability and future of your independent travel business. Whether you’re an experienced travel advisor looking to use your entrepreneurial energy and become your own boss, or you already have an established travel business but are in it alone, or even if you’re already part of a host network, if you are in need of a support system, we're here for you.

    Let us help you provide your business with the resources and services you deserve. If you're not getting the support you need from your current network or host, reach out to us and find out how we can help.
    • Focus on nurturing existing client relationships
    • Fine tune your business processes and foundation
    • Hone your selling skills
    • Stay up to date in the current environment and on products and destinations in your niche
    • Revisit your current network’s offerings and support – are they meeting your business needs? Are they stable? If not, take the opportunity to research and find a better fit while you have the time
  • Entrepreneurs Starting a Travel Agency
    We understand that starting a new business can be a difficult and challenging process in the best of situations, and with the impact that the ongoing crisis has had on the travel industry, we are temporarily pausing our new-to-travel-program. Although we don't know for certain how long this pause will last, we encourage you to reach out to us so that we may notify you once the program reopens and provide you with resources in the meantime. We continue to monitor this fluid situation and look forward to once again assisting those with a strong entrepreneurial spirit for the travel industry.

    Although we are currently pausing applications for entrepreneurs and travel agencies that are new to the industry, here are some things to keep in mind during this time.
    • It can take a few months to get your business set up and get the foundational industry knowledge
    • Focus on building your business foundation and strategy
    • Take the time to figure out what you want to specialize in
    • Educate yourself on those products and destinations
    • Research and find a network or host to partner with to maximize your business potential so you are ready for the pent-up traveler demand

How is Avoya Supporting Travel Agents?


With over 50 years of industry experience, Avoya remains fully operational with the industry's highest support ratio of over 170 agency support staff, ensuring that we're able to provide more assistance to the Independent Agencies in the Avoya Network when they need it most. As one of the industry's most innovative brands, we continue to provide them with award-winning professional development, technology, and marketing resources, including the most successful travel lead generation program, Live Leads™. Avoya also continues to pay commissions weekly (as received by vendors) by direct deposit and offers an Instant Commission™ program, helping Independent Agencies get paid sooner during this time of uncertainty.

COVID-19 Resources for Travel Advisors


American Society of Travel Advisors (ASTA)

Cruise Lines International Association (CLIA)

Small Business Administration (SBA)

Centers for Disease Control and Prevention (CDC)

World Health Organization (WHO)


Let's Create the Future of Travel Together

During these unprecedented times, it's essential to have a support system. As a member in the Avoya Travel Network™, you’ll never be alone. Whether you're an established travel advisor with years of experience looking for a stable and supportive environment or are new to the travel industry and are interested in starting your own home-based travel business, or just simply want to talk, contact us today to find out how we can help.

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Terms & Conditions

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Privacy Policy

This privacy policy discloses the privacy practices for JoinAvoya.com. This privacy policy applies solely to information collected by this web site. It will notify you of the following:

  1. What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
  2. What choices are available to you regarding the use of your data.
  3. The security procedures in place to protect the misuse of your information.
  4. How you can correct any inaccuracies in the information.

Information Collection, Use, and Sharing

We are the sole owners of the information collected on this site. We only have access to/collect information that you voluntarily give us via email or other direct contact from you. We will not sell or rent this information to anyone.

We will use your information to respond to you, regarding the reason you contacted us. We will not share your information with any third party outside of our organization, other than as necessary to fulfill your request.

Unless you ask us not to, we may contact you via email in the future to tell you about specials, new products or services, or changes to this privacy policy.

Your Access to and Control Over Information

You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:

  • See what data we have about you, if any.
  • Change/correct any data we have about you.
  • Have us delete any data we have about you.
  • Express any concern you have about our use of your data.

Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.

Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.

While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.

Updates

Our Privacy Policy may change from time to time and all updates will be posted on this page.

If you feel that we are not abiding by this privacy policy, you should contact us immediately via telephone at 1-888-346-9164 or via email.