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  • Press Releases

    Avoya Kicks off Part Two of its 2020 Annual Conference and Prepares for the Resumption of Travel

    Ft. Lauderdale, Fla. – November 30, 2020 – Avoya Travel®, one of the travel industry’s most innovative brands, is set to kick off Part Two of its annual Avoya Conference, which takes place December 1-4, 2020, with a newly added pre-conference event on November 30. Understanding the financial difficulties travel agencies are experiencing due to the global pandemic and the importance of being prepared for the resumption of leisure travel in a post-COVID-19 world, Avoya decided to offer attendance to Part Two of the conference to Independent Agencies in the Avoya Network™ free of charge.

    After the recent success of Part One of Avoya’s first-ever virtual conference in October, which focused on celebrating Avoya and the Avoya Travel Network’s continued position of strength in the travel industry and the many technological enhancements Avoya recently rolled out, Part Two will highlight the new health and safety practices of Avoya’s supplier partners, updates on products and protocols, and the “new normal” of traveling post-pandemic. Due to the overwhelmingly positive feedback on Part One, Avoya added an additional day of content to Part Two in a pre-conference event that will feature in-depth workshops, an Independent Agency panel, an encore appearance by Nancy Friedman, the Telephone Doctor®, and additional Avoya-centric content designed to help Independent Agencies be as ready as possible when travel returns in earnest.

    Supplier partners praised Avoya for pivoting its annual Avoya Conference to a virtual format to continue offering optional educational and networking opportunities to Independent Agencies in the Avoya Network, while protecting the health of everyone. “Education and preparation are so important for travel advisors right now as we get ready for the return of travel in 2021 and beyond. I’m very impressed with the way Avoya has continued to provide educational opportunities for the Avoya Network during these difficult times by utilizing virtual platforms,” said Vicki Freed, Senior Vice President of Sales, Trade Support and Service at Royal Caribbean International. “We’re glad that Avoya has embraced the changing times and continues to see such great success by pivoting to virtual formats for their events. Royal Caribbean is excited to be participating in Part Two of Avoya’s virtual conference and we’re looking forward to an extremely successful event.”

    In addition to Freed, Part Two of the conference will feature presentations from leading industry executives including Dondra Ritzenthaler, Senior Vice President of Sales, Trade Support and Service at Celebrity Cruises; Nikki Upshaw, Senior Vice President, Sales at Oceania Cruises; Adolfo Perez, Senior Vice President of Global Sales and Trade Marketing at Carnival Cruise Line; and many more. Much of the executives’ content will focus on the future of the travel industry, how cruise lines are responding to the new CDC guidelines in the Conditional Sailing Order, and the light at the end of the tunnel for a return to travel.

    In addition to the supplier presentations, the conference will feature robust networking opportunities including Independent Agency “speed-dating” with supplier partners, supplier “office hours” where Independent Agencies can have personal interactions with Avoya’s partners in one-on-one and small group settings, as well as the ability to schedule individual meetings with suppliers and other Independent Agencies. To ensure the event is not only educational but also entertaining, Avoya has added some themed nights to the virtual event including a Jingle and Mingle Ugly Sweater Party, a Trivia Night, and a New Year’s Farewell Party.

    The Avoya Conference: Part Two is an important opportunity for Avoya to help the Avoya Network get prepared for the resumption of leisure travel and set their businesses up for continued success in 2021 and beyond. “As we near the return of travel, it’s crucial for Independent Agencies to have access to as much education as possible regarding the new changes to health and safety protocols and the evolution of Avoya’s supplier partners, as well as the ability to build collaborative relationships within the Avoya Network and with Avoya’s supplier partners and staff,” said Tammie Richie, Vice President of Network Engagement at Avoya Travel. “Knowing that travel agencies are among the hardest hit businesses by the COVID-19 pandemic and education and professional development are more important than ever, we made the decision to offer access to Part Two of our annual conference at no cost; we recently made the same decision for our extremely successful Avoya Mastermind Virtual Success Academy™.”

    Avoya’s first-ever Avoya Mastermind Virtual Success Academy took place November 16-20, 2020 and featured various optional professional development and educational content, networking opportunities, and intensive workshops aimed at helping Independent Agencies in the Avoya Network grow their businesses and continue to increase their expertise and customer service. Normally hosted in-person throughout the year on various cruises and resort properties, the popular event encouraged attendees to “re-imagine” aspects of their business such as marketing, business systems, and technology, among other optional suggested best practices presented by the Avoya Mastermind team and special guests. Due to the rousing success of the virtual event and the current environment, Avoya expects to host many more virtual Avoya Mastermind Academies in the future.


    About Avoya Travel
    Headquartered in Ft. Lauderdale, Florida, Avoya Travel® provides services to more than 1,000 Independent Agencies in the Avoya Network™. Avoya has a longstanding reputation for providing unmatched resources and services to thousands of companies including cruise lines, tour companies, resorts, and the Independent Agencies in the Avoya Network, one of the largest and most successful independent travel agency networks in the world. Family-owned, Avoya’s Shared Success™ model is built on a foundation of Integrity and Professionalism™. Avoya has been an American Express Travel Representative for more than 30 years, and is one of their largest producers of cruises, tours, and vacations through its Network of Independent Agencies.

    Some of the innovative services and resources offered by Avoya include optional marketing programs like Live Leads™, the first, the best, and only patented solution for offering new travelers exclusively to Independent Agencies in the Avoya Network; Avoya Smart Leads™; unparalleled agency business support services; fully integrated, proprietary, and patented SaaS technology, Agent Power™; award-winning professional development and education programs; American Express Travel benefits; Instant Commission™ and more.

    Through Avoya’s platform travelers worldwide can be connected to an elite network of independently owned and operated travel agencies and can enjoy exclusive discounts, amenities, and first-class customer service. Highly recognized and awarded by cruise lines, tour companies, resorts, and others, Avoya Travel has received numerous accolades, including being repeatedly named Travel Partner of the Year by Norwegian Cruise Line, Royal Caribbean, Celebrity Cruises, Carnival Cruises, American Express, Oceania Cruises, MSC Cruises, and more.

    Travel agency owners, travel professionals and others interested in receiving the unmatched services, marketing, support, and technology needed to own and operate their own travel business should contact Avoya Travel at 800-521-2597 or visit www.AvoyaNetwork.com. Travelers interested in booking their next vacation with an expert Independent Agency in the Avoya Network should call 800-753-1463 or visit www.AvoyaTravel.com.

    Media Contact: PublicRelations@AvoyaTravel.com

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  • In The News
    February 18, 2021

    Not surprisingly Avoya Travel, one of the travel industry’s top host agencies, has not been standing still during the COVID-19 crisis. The agency recently concluded its Avoya Mastermind Virtual Success Academy, which took place Feb. 8-12, 2021.

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    February 16, 2021

    Avoya Travel®, one of the travel industry’s most innovative brands, recently concluded its Avoya Mastermind Virtual Success Academy™, which took place over the course of February 8-12, 2021.

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    January 28, 2021

    During the fourth quarter of 2020, Avoya Travel saw a significant increase in sales compared to other months during the COVID-19 pandemic. December marked the best month of sales for the brand since April.

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    January 28, 2021

    Avoya Travel is seeing the first signs of a travel recovery: The network reported an increase in sales in the fourth quarter of 2020 compared to previous months during the COVID-19 pandemic, with December seeing the best month of sales since April of 2020.

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    January 28, 2021

    Avoya Travel says that is has experienced a significant increase in sales in the fourth quarter of 2020 compared to previous months during the COVID-19 pandemic, with December seeing the best month of sales since April of 2020. Avoya is optimistic about its position of strength heading into 2021 and the recovery of the travel industry.

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    January 28, 2021

    Avoya Travel is reporting a significant increase in sales in the fourth quarter of 2020. December was the company’s best month since April 2020 when travel was sidelined due to the coronavirus.

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    January 28, 2021

    Avoya Travel®, one of the travel industry’s most innovative brands, experienced a significant increase in sales in the fourth quarter of 2020 compared to previous months during the COVID-19 pandemic, with December seeing the best month of sales since April of 2020.

    Read More
    January 28, 2021

    Avoya Travel, one of the most innovative host agencies, says it saw a significant increase in sales in the fourth quarter of 2020 compared to previous months during the COVID-19 pandemic, with December being the best month for sales since April 2020.

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    January 27, 2021

    Avoya Travel®, one of the travel industry’s most innovative brands, experienced a significant increase in sales in the fourth quarter of 2020 compared to previous months during the COVID-19 pandemic, with December seeing the best month of sales since April of 2020.

    Read More
    January 12, 2021

    Avoya Travel recently launched new communication technology, named Avoya Conversations. The new tech offers independent agencies in the Avoya Network the option to communicate with customers via text message through an easy-to-use system that is integrated into Agent Power, Avoya’s patented SaaS technology.

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    January 12, 2021

    Avoya Travel, one of travel's most innovative hosts with just over 1,000 independent agencies, just launched new communications technology as part of the Avoya platform called Avoya Conversations. This offers independent agencies in the Avoya Network the option to communicate with customers via text message through an easy-to-use system that is integrated into Avoya's patented SaaS technology, Agent Power.

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    January 11, 2021

    Avoya Travel®, one of the travel industry’s most innovative brands, recently launched new communication technology as part of the Avoya platform named Avoya Conversations™. Avoya Conversations offers Independent Agencies in the Avoya Network™ the option to communicate with customers via text message through an easy-to-use system that is integrated into Avoya’s patented SaaS technology, Agent Power™.

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    January 11, 2021

    Avoya Travel recently launched new communication technology as part of the Avoya platform named Avoya Conversations. Avoya Conversations offers Independent Agencies in the Avoya Network the option to communicate with customers via text message through an easy-to-use system that is integrated into Avoya’s patented SaaS technology, Agent Power.

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    December 18, 2020

    Avoya Travel®, one of the travel industry’s most innovative brands, is proud to announce that Co-Founders Brad and Van Anderson have been honored with Travel Weekly’s prestigious Lifetime Achievement Award. Presented with the award at Travel Weekly’s 2020 Reader’s Choice Awards virtual ceremony on December 17, 2020, the highly esteemed Anderson brothers celebrated the Anderson family’s legacy in the travel industry and Brad and Van’s significant footprint on travel.

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    December 7, 2020

    Avoya Travel, one of the travel industry’s most innovative brands, recently concluded Part Two of its annual Avoya Conference, marking the successful completion of the two-part virtual conference which spanned eight total days, October 19-22, 2020 and December 1-4, 2020.

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    December 2, 2020

    Avoya Travel is introducing a feature in its technology platform that enables advisors to chat with clients via SMS text messages on their computers. The ability to message clients in different services, like WhatsApp, is expected to be available toward the end of next year. Avoya co-president Jeff Anderson introduced Avoya Conversations during the host agency's virtual conference Tuesday.

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    November 30, 2020

    Avoya Travel is set to kick off Part Two of its annual Avoya Conference, which takes place December 1-4, 2020, with a newly added pre-conference event on Monday, November 30. Understanding the financial difficulties travel agencies are experiencing due to the global pandemic and the importance of being prepared for the resumption of leisure travel in a post-COVID-19 world, Avoya said in a press announcement that it will offer attendance to Part Two of the conference to independent agencies in the Avoya Network free of charge.

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    November 17, 2020

    Avoya Travel®, one of the travel industry’s most innovative brands, just launched a new promotion offering travel agencies the ability to affiliate their businesses with Avoya as an Independent Agency at no cost. During this new limited-time promotion qualified agencies will have the normal $495 affiliation fee waived by Avoya.

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    November 3, 2020

    Avoya Travel, one of the travel industry’s most innovative brands, concluded Part One of its annual Annual Conference, the first time Avoya has hosted the annual conference virtually, which spanned four days from October 19-22, 2020.

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    October 27, 2020

    Jeff Anderson, co-president of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about why his innovative host agency sees light at the end of the COVID-19 tunnel, when cruising will be back, how Avoya is positioned to get through the crisis, and how it is using new technology and marketing programs to help its independent agency affiliates deal with the downturn.

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    October 16, 2020

    Avoya Travel’s new Instant Commission 2.0 initiative aims to rally the travel industry around a new type of commission structure — one that gives travel advisors a portion of their supplier payout when a booking is made (called “booking commission”), followed by the rest of the payment at the time of travel (called “departure commission).

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    October 12, 2020

    Avoya Travel unveiled Avoya Smart Leads, a new optional lead category that focuses on past clients within the Live Leads system. Avoya Smart Leads “uses proprietary algorithms to identify and proactively alert an independent agency [as to] which of their past clients is the most likely to book a vacation next,” the company said.

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    September 18, 2020

    Avoya Travel®, one of the travel industry’s most innovative brands, recently launched an upgraded suite of marketing campaigns, collateral, and assets for the Independent Agencies in the Avoya Travel Network™, easily accessible on the Avoya platform — the newly-established Avoya Marketing Resource Center™.

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    August 25, 2020

    Avoya Travel, one of the host travel agencies in the U.S., has announced it is changing the venue for its annual Avoya Conference to an online platform following the recent success of its first-ever Avoya Mastermind Virtual Land Forum. Originally scheduled to take place onboard the Celebrity Equinox Oct. 20-26, 2020, the 2020 Avoya Conference will now feature two separate events spanning eight total days, Oct. 19-22, 2020 and Dec. 1-4, 2020.

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    July 2, 2020

    Avoya Travel®, one of the travel industry’s most innovative brands, hosted its first-ever Avoya Mastermind Virtual Land Forum June 22 – 25, 2020. This successful event provided Independent Agencies in the Avoya Network™ access to top land and destination suppliers, focusing on brand education, sales, and new safety protocols for resuming travel.

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    June 22, 2020

    Jeff Anderson, co-president of Avoya Travel, talks with James Shillinglaw of Insider Travel Report about how his innovative host travel agency is helping its independent agency affiliates survive and how cruise lines and the rest of the travel industry can come back as we emerge from the coronavirus crisis.

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    February 13, 2020

    Avoya is kicking off 2020 with a win. The company took home top honors at the 6th Annual Travvy Awards. Avoya Travel once again took home the top prize in the category Best Host Agency. This is the 6th year in a row that this honor was bestowed upon Avoya.

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    February 10, 2020

    Sporting a fresh rebranding, Avoya Travel has officially opened its new Innovation Center in San Marcos, Calif., as part of its master plan to become the world’s No. 1 vacation platform. During the grand opening event in North County San Diego, I saw firsthand how much the company’s philosophy is centered around people and collaboration.

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    January 29, 2020

    From bright, airy new offices in San Marcos, CA, Avoya Travel execs last week gave a preview of their growth plans for the next 18 months to supplier partners, travel advisors and media representatives who were on hand to join in grand opening celebrations of the firm’s new “innovation center.”

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    January 14, 2020

    Avoya Travel’s most recent Avoya Network survey found that 95 percent of Avoya owners feel the company’s exclusive resources provide them with the means to save time and assist them with running their businesses more efficiently.

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    January 14, 2020

    Avoya Travel reveals that in a recent Avoya Network survey 95 percent of independent agency owners feel Avoya’s exclusive resources save them time and help to run their businesses more efficiently. The results are another proof point of the momentum behind Avoya’s 2025 growth plan, and have inspired a new marketing campaign titled “More Time” to position the Avoya Network as the best choice for entrepreneurs who want more control of their time and income potential.

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    December 2, 2019

    Avoya Travel® will host its 2020 Avoya Conference October 20 – 26 onboard the recently refurbished Celebrity Equinox. The Avoya Conference is set to celebrate the success of Independent Agencies in the Avoya Network™ and announce the next phase of Avoya’s 2025 plan.

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    October 4, 2019

    Avoya Travel®, one of the travel industry’s most innovative brands, has won three prestigious Travel Weekly 2019 Magellan Awards. The awards recognize Avoya’s innovation and overall leadership in the travel industry. The marketing and brand initiatives honored were products of Avoya 2025, the company’s ambitious growth plan to becoming the world’s number one vacation platform.

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    August 27, 2019

    It was truly an honor and an amazing experience to have been able to attend the Avoya Travel 2019 Conference at the Hyatt Regency Miami and then on board the newly revamped Navigator of the Seas, a Voyager Class Ship in the Royal Caribbean Fleet. I was nominated by my company partners to cover this event for Travel Professional NEWS and it was a spectacular experience.

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    August 21, 2019

    Avoya Travel, one of the travel industry’s most innovative brands, will host its first-ever Land Forum. Held at the Westin Fort Lauderdale Beach Resort August 27–29, 2019, the event will offer Independent Agencies in the Avoya Network product and sales education and networking opportunities with more than 50 land and destination supplier representatives.

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    August 5, 2019

    What will leisure travel distribution look like in 2025? How will consumers want to buy cruise vacations? Will today's processes change that dramatically in six years, and if they do, how can agencies prepare for what consumers might want? These are important questions, and they're driving a strategic initiative launched in 2018 by Fort Lauderdale-based host agency Avoya Travel, a leisure agency with an emphasis on cruise travel that lands at No. 28 on the 2019 Power List.

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    July 15, 2019

    There’s a new co-president, a new focus on land vacations, a new office, and new technology. But at Avoya Travel, the purpose is the same as ever: To enrich lives through inspiring travel experiences. The Anderson family business has just passed to the third generation, with Michael and Jeff as co-presidents. Brad now has joined Van as Avoya’s co-founders no longer running things day-by-day but never out of reach.

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    June 25, 2019

    Avoya Travel co-president Mike Anderson and Daniel Rego, vice president of business intelligence, the travel agency’s two top tech gurus, talk with James Shillinglaw of Insider Travel Report about Avoya Top Picks, a new initiative to deliver cruises with the best value to Avoya’s independent travel agency affiliates and their customers.

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    June 12, 2019

    Jeff Anderson and Mike Anderson, new co-presidents of host agency Avoya Travel, talk with James Shillinglaw of Insider Travel Report about the progress they've made with their team on Avoya 2025, a strategic plan launched last year that will roll out in five phases tying together Avoya's independent agencies, preferred partners and travelers. 

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    June 11, 2019

    Mike Anderson and Jeff Anderson, newly named as co-presidents of high-tech host agency Avoya Travel, talk with James Shillinglaw of Insider Travel Report about the transition in management from their father Brad and their Uncle Van, newly named as co-founders of the agency, and how they are taking Avoya into the next generation in technology and marketing. 

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    June 11, 2019

    When you sit down to speak with the Strategic Leadership team at Avoya Travel, the excitement over the incredible platform they’ve created for their Independent Agencies to succeed is not only palpable, it’s intoxicating. It’s easy to get swept up in their positive energy, and you leave the conversation rooting for their success, even if you are only an outsider looking in.

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    June 6, 2019

    Travel advisors from more than 400 independent agencies in the Avoya Travel network are attending the 12th annual Avoya Conference, which kicked off Sunday, June 2, at the Hyatt Regency Miami. After a two-day land conference—which included a tradeshow featuring more than 100 suppliers and keynote addresses from top cruise line executives—the event returned to sea for the first time since 2014 onboard the newly renovated Royal Caribbean Navigator of the Seas for a four-night Caribbean sailing, with attendees experiencing the recently opened Perfect Day at CocoCay.

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    June 3, 2019

    Avoya Travel, one of the travel industry’s most innovative host travel agencies, kicked off its 12th annual conference on June 2 with roughly 500 independent agencies in its network in attendance along with preferred suppliers and media. Indeed, the first Avoya conference general session began with a video parody of the Brady Bunch highlighting how the agency was founded by the late Pal and Pat Anderson, who were celebrated during the first evening event, and then taken to new heights by their children, Brad and Van Anderson.

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    May 7, 2019

    Avoya Travel has announced that Shawn Power, owner of Powerventures Travel Services Ltd., an Independent Agency in the Avoya Travel Network, was named a 2018 Pacesetter by American Express Travel. Avoya nominated Power from among more than 1,250 Independent Agencies in the Avoya Network, and this is the third time Power has been recognized as an American Express Travel Pacesetter.

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    April 18, 2019

    Avoya Travel®, one of the travel industry’s most innovative brands, announces several executive promotions, including both Jeff Anderson and Michael Anderson to Co-Presidents and Brad Anderson to Co-Founder. The company confidently makes the C-level management moves as part of its aggressive growth plan to become the number one vacation platform, which creates better vacation planning experiences for travelers, Independent Agencies in the Avoya Travel Network™ and supplier partners.

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    April 5, 2019

    Cruise Lines International Association (CLIA) has announced the 2019 Hall of Fame Cruise Industry Awards. The awards identify individuals and organizations whose efforts and accomplishments represent a significant contribution to the cruise industry.

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    March 11, 2019

    Avoya Travel marked its best year in 2018 with the network experiences major increases in members, leads and sales. Among the causes for this growth, the travel company highlighted its new-to-travel program and its Live Lead system, a program matches new and existing customers with the most-suited agent.

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    February 26, 2019

    Avoya Travel has received the 2018 American Express Travel Representative Excellence Award for the 18th time. The prestigious distinction recognizes Avoya, and the Independent Agencies in the Avoya Network, as a top producer of preferred cruise and tour supplier sales in the American Express Representative Travel Network.

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    February 22, 2019

    We are deeply saddened to share that Avoya Travel Chairman and Founder Pal Anderson passed away Sunday, February 10 at the age of 96. He is survived by his wife of 69 years, Pat; his sons, Van and Brad; and his eight grandchildren and thirteen great-grandchildren.

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    January 24, 2019

    Avoya Travel took home two gold Travvy statues at travAlliancemedia’s annual awards ceremony, which took place on January 23, 2019, at Gotham Hall in New York City. The host agency took home honors for Best Host Agency as well as Best Host Agency Website, AvoyaTravel.com, during the fifth annual Travvy Awards.

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    January 16, 2019

    Avoya Travel®, one of the world’s most innovative travel brands, has been honored with Norwegian Cruise Line’s esteemed 2018 Online Partner of the Year award. The award acknowledges Avoya’s top sales achievements and its innovative customer experience that combines cutting-edge website technology and online search with the personalized service of expert travel professionals in the Avoya Network™.

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    December 19, 2018

    Avoya Travel recently released booking insights from its 2019 Wave Season Survey in which they asked agencies within the network to forecast sales and booking trends for the busy booking period starting in January.

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    December 4, 2018

    Avoya Travel®, one of the world’s most innovative travel brands, has been recognized by Travel Impressions, one of the country’s largest tour operators selling destinations worldwide, as a “Best of the Best” travel partner. The honor is bestowed on a limited number of agencies and consortia partners whose knowledge and expertise planning and executing memorable vacation experiences on behalf of clients has contributed to their status as a top performer for Travel Impressions.

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    November 28, 2018

    Wave season is right around the corner, and travel agents who prepare ahead of time to reach out to clients could have unprecedented success, starting the New Year off on the right foot professionally.  Avoya Travel has released its insights from the 2019 Wave Season Survey of the network’s top producing Independent Agencies and found that 80 percent have a plan to prepare their business for Wave, which is one of the busiest times for bookings in the industry. 

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    September 14, 2018

    Earlier this year, Avoya Travel rebranded its Mastermind Academy program and its August event, onboard the MSC Seaside wrapped in August with great success. Forty agents attended the event, which took place August 18-25, 2018, which was hosted by Tammie Richie, associate vice president of the Avoya Mastermind, who has more than 35 years of travel industry experience and more than 30 years as a sales and business coach.

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    September 1, 2018

    Staying several steps ahead of the competition is nothing new for Avoya Travel. The family-owned host agency is a travel-selling powerhouse, with a 30-plus-year track record as an American Express Travel Representative. Innovative technology and high-energy marketing are but a few of the company’s signature strengths. And, it doesn’t hurt to have the approachable, tightknit Anderson clan at the helm.

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    August 14, 2018

    This August, Avoya Travel hosted the first-ever Avoya Travel Institute to give Independent Agencies in the Avoya Travel Network exclusive networking with the company’s Diamond Level Preferred Suppliers. The Avoya Travel Institute was created as a reaction to feedback from Independent Agencies who wanted more in-person interaction with Avoya’s high-level supplier partners.

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    August 1, 2018

    Each and every year, Avoya Travel® hosts a spectacular conference bringing together Independent Agencies in the Avoya Network™, supplier partners, and support staff for a few days of education, networking, and celebration. Last year, the annual event was located at the Rancho Bernardo Inn in San Diego, California, and this year it was held both on land and at sea from May 22 – 27.

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    July 18, 2018

    Avoya Travel announced Wednesday it has partnered with The Mark Travel Corporation to expand its product portfolio and accelerate growth. The deal will give Avoya access to new customer bases and make more resort vacations available to customers, which will enhance the consumer experience and increase sales opportunities for Independent Agencies in the Avoya Network.

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    June 4, 2018

    If you think it sounds like some kind of sci-fi movie, you’re not too far off. Host travel network Avoya Travel last month revealed its five-phase plan to become the number one vacation platform in travel by 2025—a goal it’s describing as its Mars mission.

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    June 1, 2018

    Avoya Travel®, one of the world’s most innovative travel brands, closed its annual Avoya Conference with big momentum as Independent Agencies in the Avoya Network™, industry leaders, suppliers, and support staff celebrated continuing record sales and Network growth.

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    April 25, 2018

    Avoya Travel's Mastermind Academy has been rebranded and expanded. The program, which provides tailored education and support to travel agents, includes new courses and more dates. Avoya has updated the educational program due to its popularity with agents, who often repeat the courses.

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    April 9, 2018

    MSC Cruises USA has announced the honorees of the company’s fifth annual MSC True Partnerships’ Awards for travel agents. “We have an incredibly positive outlook for the coming year, and we are thankful to our incredible partners for their hard work and continued effort in propelling MSC Cruises forward,” said Joe Jiffo, senior vice president of sales, MSC Cruises USA.

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    April 2, 2018

    Avoya Travel has announced that David Walsh, owner of CWCruises, an independent agency in the Avoya Travel Network, was named a 2017 Pacesetter by American Express Travel. Avoya nominated Walsh from among more than 1,000 independent agencies in the Avoya Network.

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    March 29, 2018

    Cruise Lines International Association (CLIA) and Avoya Travel have partnered on a new professional development program targeted toward new-to-travel professionals who are affiliating with Avoya. The new educational series arms travel agents with knowledge about selling skills, customer service, cruising, geography and more through courses designed by CLIA.

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    March 19, 2018

    Avoya Travel was awarded the 2017 American Express Travel Representative Excellence Award for the 17th time. The award recognizes Avoya, and the Independent Agencies in the Avoya Travel Network, as a top producer of preferred cruise and tour supplier sales in the American Express Representative Travel Network.

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    January 25, 2018

    Travel agencies are a critical part of the travel experience, providing invaluable expertise and guidance. While the role of agencies may be evolving with technology, the knowledge and insight they offer is more critical than ever at a time when the amount of information available online to travelers is overwhelming.

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    January 24, 2018

    Avoya Travel®, one of the travel industry’s most innovative brands, shares how Independent Agency owner Janel Fidalgo turned her love for contemporary cruising into a $2 million a year business. Leveraging Avoya’s Live Leads™ program, group space, and Avoya exclusive deals, Janel has built an award-winning, top producing business.

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