MEET THE INNOVATIVE TEAM LEADING AVOYA TRAVEL

Who is Avoya
Meet The Team

Accolades | Our Company

Tracing our roots back more than 60 years, Avoya Travel® is a company built on the simple beliefs of family, unity, and love of travel. While we've stood by our commitment to continuous innovation as the industry evolves, our brand's purpose – enriching lives through inspiring travel experiences – remains the same.

Oftentimes when companies speak about growth, they are simply referring to size. But at Avoya, our focus is growth in all aspects of what we do. Every day, our team gets together to come up with clear solutions for travel agency businesses for the future, and we're determined to leave the industry better than we found it.

PHIL CAPPELLI, CHIEF EXECUTIVE OFFICER

Phil Cappelli believes professional travel advisors deserve a place to belong. As Chief Executive Officer, he leads Avoya Travel's strategic vision while championing the company's commitment to being the home of professional travel advisors. By driving innovation, strengthening trusted industry partnerships, and expanding opportunities for Independent Agencies across the Avoya Network™, Phil is focused on helping advisors build stronger businesses and preparing Avoya for the future of travel.

MARK FRANCONE, CHIEF FINANCIAL OFFICER

Mark Francone provides the financial leadership that helps keep Avoya strong today while investing in what's next. As Chief Financial Officer, he oversees the company's financial strategy, supporting continued innovation, long-term growth, and the resources that help Independent Agencies build successful businesses.

KARL TREIER, CHIEF TECHNOLOGY OFFICER

Karl Treier is focused on building the technology that powers the future of the Avoya Network. As Chief Technology Officer, he leads Avoya's technology strategy, developing solutions that help professional travel advisors work more efficiently, serve clients more effectively, and grow their businesses with confidence.

MELODY GOLDMAN, CHIEF PEOPLE OFFICER

Melody Goldman helps build the culture behind the Avoya experience. As Chief People Officer, she fosters an environment where collaboration, innovation, and employee development empower teams to better support Independent Agencies and their continued success.

At Avoya, we don't settle for the status quo. Instead, our experienced industry leaders are continuously innovating and pioneering behind the scenes to ensure you have everything you need to succeed.

Our commitment to innovation and success isn't slowing down any time soon. In fact, a new era is just beginning. Let's reimagine vacation planning, together.

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